How to Make a Complaint

Last updated: October 2026

Every homeowner who contacts Authorsrip Tree Service should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template, not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you called or contacted Authorsrip Tree Service
• How your personal information was handled
• Anything on this website that looks unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If you have a problem with tree work on your property, start with the provider. Keep a written record.

Still tell us. Feedback about providers helps keep our network honest, and providers who keep falling short may be removed. Know the limits, though. Authorsrip Tree Service cannot settle contract disputes, refund a provider's work, or make decisions for a provider.

How to File

Email contact@authorsrip.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want from us

What Happens Next

We acknowledge your complaint by email, usually within a few business days. We then review what happened. That may include contacting the provider. After that, we reply with what we found and any steps we are taking.

Still Not Happy?

Reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For issues with licensed contractors, a state or local licensing office may be able to help too.

Contact

Email: contact@authorsrip.garden